FAQs About Pooper Scooper Service
Everything you want to know about our dog poop pickup service. Don't see your question? Call or text us anytime.
What areas do you service?
We proudly provide pet waste removal across more than 75 Iowa towns: the Cedar Rapids and Iowa City corridor, the Des Moines metro (Des Moines, Ankeny, West Des Moines, and more), Waterloo and Cedar Falls, and Dubuque. Check our Service Areas page for the full list, and if you are close but not on it, reach out anyway. Our routes grow all the time.
How do I sign up for your services?
Signing up is easy! Request a free quote online in about a minute, or call or text us at 319-420-POOP. Pick the plan that fits your yard and your dogs, and we will schedule your first cleanup, often within the week.
How often should I schedule a pooper scooper service?
For most yards we recommend weekly service. It keeps waste from building up, keeps odors and lawn damage in check, and is the best value. We also offer twice-a-week, bi-weekly, and one-time cleanups for special occasions.
What if I need an extra clean-up?
No problem. If you need an extra visit outside your regular schedule, before a graduation party, family barbecue, or any backyard event, just contact us and we will arrange a convenient time to get your yard guest-ready.
Do you offer any guarantees?
Absolutely. We stand behind our work with a 100% satisfaction guarantee. If we ever miss a pile, we will come back out and make it right for free.
Can I change my service plan or schedule?
Of course! You can adjust your service frequency or schedule any time through our customer portal or by contacting our team. No contracts, no cancellation fees.
Do you offer yard deodorizing?
Yes! Our yard deodorizing service applies a pet-safe treatment after your cleanup that tackles the odors settled into grass, soil, patios, and artificial turf, targeting the smell at its source instead of masking it. Add it to any scooping plan or a one-time cleanup.
Do you provide services for commercial properties?
Yes. We service apartment complexes, HOAs, dog parks, and business facilities, including free pet waste station installs and scheduled station maintenance. Contact us for a customized commercial quote.
Is dog poop actually bad for my yard?
Yes, and it is a common misconception that it works like fertilizer. Dog waste is acidic, can burn and kill grass, spreads parasites like hookworms and roundworms, and washes into storm drains. Regular removal keeps your lawn and your family healthier.
Do I need to be home during the cleanup?
Nope. As long as we have access to the yard (an unlocked gate or a gate code), we will take care of everything and send you a text when the job is done. We always close gates behind us and can send a photo for peace of mind.
What do you do with the waste?
Your choice: we can double-bag it and place it in your trash can, or haul it away with us for disposal. Either way, our techs clean their tools and footwear between yards to prevent cross-contamination.
Enjoy Your Yard Again
Get a free quote in about a minute and we can have your yard spotless as soon as this week. No contracts, cancel anytime.